Privacy Policy

Effective Date: 12th May, 2025
Last Updated: 12th May, 2025

Beyond Care Package values and respects the privacy of every client, visitor, and user of our services. This Privacy Policy outlines how we collect, use, protect, and disclose personal information obtained through our website, communication channels, and in the course of delivering home care services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, date of birth, emergency contacts, etc.

  • Health Information: Medical history, current health status, care needs, and physician details (as needed for service delivery).

  • Billing Information: Insurance details, payment preferences, and transaction records.

  • Website Data: IP address, browser type, and usage behavior through cookies and analytics tools.


2. How We Use Your Information

We use your information to:

  • Provide personalized home care services

  • Communicate with you regarding care updates, scheduling, and billing

  • Improve our services and client experience

  • Comply with legal and regulatory obligations

  • Process referrals or service inquiries


3. Sharing Your Information

We do not sell or rent your personal information. We may share information only with:

  • Authorized caregivers and medical professionals involved in your care

  • Insurance providers or billing partners (as required)

  • Legal or government authorities, if required by law

  • Technology partners who help operate our website (with appropriate safeguards)


4. Data Protection and Security

We take reasonable precautions to protect your personal and health information. These include:

  • Secure servers and encrypted databases

  • Access controls for authorized personnel only

  • Regular monitoring and updates to our systems


5. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data (as permitted by law)

  • Withdraw consent for marketing communications

  • Ask questions or file complaints regarding your privacy

To exercise these rights, please contact us at admin@beyondcarepackage.com or call 256-454-6958.


6. Third-Party Links

Our website may contain links to third-party platforms (e.g., Facebook, Google Reviews). We are not responsible for the privacy practices of those sites.


7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date.


Contact Us

If you have questions about this policy or how your information is handled, please contact:

Beyond Care Package
211 S Quintard Avenue
Anniston, AL 36201
📧 admin@beyondcarepackage.com
📞 256-454-6958

 

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